Writing a resume may seem like a simple task, but when it comes to landing a job in the general services sector, it is essential to be strategic. This is a sector that demands versatile, proactive and organized professionals — and your resume needs to reflect exactly that. A well-written document can be decisive in securing interviews and increasing your chances of being hired, even in positions that do not require technical training.
In the general services sector, employers particularly value people who know how to follow instructions, are responsible with schedules and are physically and mentally fit for daily tasks. Therefore, your resume presentation should be clear, direct and free of superfluous elements.
Understand the professional profile of the general services sector
General services duties include cleaning, organizing, preserving environments, minor repairs, transporting materials, among other operational activities. Therefore, professionals in this area need to deal well with routines, perform tasks quickly and pay attention to detail. It is not uncommon for the same worker to perform different tasks throughout the day, which also requires flexibility.
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Therefore, an effective resume needs to objectively communicate the candidate’s experiences with this type of activity. The employer does not expect long texts or an elaborate presentation, but wants to quickly identify whether the candidate has the basic qualifications and the right attitude for the job.
How to structure a resume in a simple and organized way
The structure of the resume should follow a functional and practical model. There are several formats available on the internet, but all should contain some essential sections, such as personal identification, professional experience, education and skills. The order may vary, but the content must be coherent and well presented.
An efficient way to organize this information is as follows:
• Personal data: full name, city and state of residence, telephone number with area code and email. There is no need to include CPF, ID, marital status or number of children.
• Professional objective: a short paragraph stating the position the candidate wishes to perform, such as, for example, “I am looking for an opportunity as a general services assistant focusing on cleaning and organizing environments.”
• Professional experience: description of previous roles, including company name, period worked and main responsibilities. If possible, highlight activities that demonstrate proactivity, meeting goals or improving processes.
• Education: highest level of education achieved. You may also indicate whether you are currently attending high school or another level of education.
• Skills and competencies: presentation of skills that relate to the desired job. This may include ease with organization, willingness to do physical work, good communication with colleagues, punctuality and care with equipment.
• Courses taken: if there is training in the area, such as workplace safety, use of cleaning products, customer service or first aid, it is worth mentioning.
This is the only list of this content, and it serves as a reference to guide the logical construction of the resume. Below, we will delve deeper into each of these parts in the form of continuous text.
How to fill out your personal information professionally
Your personal information should be at the top of your resume. Ideally, you should limit yourself to essential information: full name, telephone number with area code, and updated email address. There is no need to include official documents or sensitive information such as CPF and ID. Your address can be limited to the city and state, unless the position requires you to travel. Another important point is your email address. Many recruiters do not consider resumes with informal emails or those that contain nicknames. It is preferable to use an email address with your name, something professional and easy to identify.
Writing a direct objective that is aligned with the position
The objective section should communicate the desired role in one or two lines. Avoid using generic phrases such as “seeking professional growth” or “improving my skills”. The ideal is to state exactly what position you are aiming for. Something like “I want to work as a general services assistant, helping to organize and clean the environments” fulfills this role adequately. Remember that the objective should always be adapted to the position you are applying for. This shows that the resume was prepared carefully and not sent out en masse.
Highlighting your professional experiences
For those who have worked in the field, this section is the most significant. It is best to present your experiences from most recent to oldest. Include the name of the company, the dates you started and left, and an objective description of your responsibilities. Avoid just using the job title. Try to describe what you did on a daily basis, focusing on actions that generated good results or that demonstrate your work capacity.
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For example, you could say that you were responsible for keeping common areas in a commercial building clean, that you organized cleaning materials, or that you helped with minor repairs. If you have never worked formally, it is worth mentioning informal experiences that are related to the role, such as helping to clean homes, participating in volunteer activities, or collaborating on minor renovations.
How to present your education without complications
Your education should be described clearly. Only include the last level of education completed. If you are currently studying at a higher level, indicate this with the words “in progress”. There is no need to detail the name of the school, unless the education is technical and directly related to the position. For example, if the candidate has completed high school, simply write: “Completed high school.” If they are currently studying elementary school, write: “Elementary school – in progress.” This section helps the recruiter understand the level of education and can be decisive in companies that require a minimum level of education for certain jobs.
Making your skills visible
The general services sector values practical and behavioral skills, many of which are learned over time or through working in the workplace. These include punctuality, agility in performing tasks, organizational skills, responsibility with tools, and respect for safety rules. Instead of listing these skills, it is best to describe them in a paragraph, demonstrating how they apply to your day-to-day work. For example: “I find it easy to follow routines and work as part of a team. I am punctual, careful with work materials, and attentive to supervisors’ instructions.” This way, you convey your qualities in a natural way, without sounding like you are repeating ready-made phrases.
Courses and training that add value
Although many general service positions do not require technical qualifications, it is always positive to include courses that demonstrate an interest in improving your skills. Short courses on occupational safety, professional cleaning, customer service or light machinery operation can be competitive advantages. If you have completed any of these courses, mention the name of the course, the institution and the year of completion in a paragraph. For example: “I completed a course on professional cleaning techniques in 2023, focusing on hospital and business environments.” Even if the course was free or online, it shows initiative, which is valued in the market.
Avoid common mistakes when presenting
your resume It is important to take care of the appearance of your resume. Use a legible font and avoid using unnecessary colors, images or graphic elements. The ideal is to keep it to one or two pages at most. Proofread the text carefully to eliminate spelling errors, typos or contradictory information. Mistakes such as entering your phone number incorrectly or using an email address that you no longer access are common pitfalls. Also, avoid including photos unless the company requests it. Information such as religion, family situation or personal opinions should not be included on your resume.
Keeping your resume up to date is essential.
People often create a resume and never review it again. However, the market changes, opportunities arise, and keeping your resume up to date makes it easier for you to respond quickly to a new vacancy. Whenever you change jobs, complete a course, or develop a new skill, update your resume. This prevents the risk of forgetting important details when an interesting opportunity arises. It is also worth keeping a digital copy saved in safe places, such as email, the cloud, or external storage devices.
Your resume as a reflection of your professional attitude
A practical and efficient resume organization for the general services sector is an essential step for those who want to secure a job with confidence and professionalism. Often, the resume is the first contact a recruiter has with the candidate — and, for this reason, it needs to convey clarity, objectivity and commitment. By taking care in the way they present their information, the candidate shows that they are serious about the desired opportunity and that they understand the importance of their professional image.
A well-written resume is more than just a list of experiences: it represents your trajectory, your commitment and your potential. By preparing this document with attention to detail, the worker communicates values such as punctuality, organization, respect for rules and dedication — qualities that are essential for working in the general services sector, where daily performance makes all the difference in the workplace.
It is important to remember that, even without technical training or formal experience, it is possible to build a respectable resume. Many professionals have worked for years in an informal capacity, helping with small renovations, providing domestic services or collaborating with the cleaning and maintenance of commercial spaces. These experiences are also valuable, especially if they are described clearly and aligned with the needs of the position. More than titles or certifications, what many companies are looking for is a professional who demonstrates good will, the ability to learn and discipline in carrying out tasks.
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Another fundamental point is care with language. A revised text, free of spelling errors, demonstrates care. A professional email, updated information and the correct choice of words also contribute to forming a positive impression. Small details like these reveal a lot about how the candidate will behave in the face of day-to-day work responsibilities.
Having a well-structured resume also shows that the candidate cares about his or her own presentation. And those who know how to present themselves clearly will probably also know how to follow instructions, work as part of a team, and deal with the public with respect. These are qualities valued by employers in all types of companies — from hospitals to schools, from offices to factories. Therefore, never underestimate the power of a well-written resume. It can be the difference between being called for an interview or not.
If you’ve made it this far, it’s a sign that you’re committed to improving your professional life and want to stand out in the job market. And that’s great! Keep browsing our website to find other educational articles about employment, resume writing, interview preparation, and professional development. We have content designed especially to help you achieve your goals with security, information, and confidence.